Shipping Policy

Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how we process and deliver your orders.

Order Processing Time

All orders are processed within 1–3 business days after the order is successfully placed.

Orders are not shipped or delivered on weekends or public holidays. During periods of high demand, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you via email.

Shipping Time

Once your order has been processed and shipped, the estimated delivery time is 5–7 business days.

Please note that delivery times are estimates and may vary depending on the shipping carrier, destination, and external factors beyond our control.

Free Shipping

We offer Free Shipping on all orders.

There are no hidden costs, additional taxes, or extra fees associated with shipping. The price you see at checkout is the final amount you pay.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. This allows you to track the status of your package in real time.

Incorrect Address

Please ensure that the shipping address you provide is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible before the order is shipped.

Delayed or Lost Packages

While we strive to ensure timely delivery, shipping delays may occur due to weather conditions, carrier issues, customs procedures, or other unforeseen circumstances.

If your package appears to be lost or significantly delayed, please contact our support team and we will assist you in resolving the issue.

Damaged Items

If your order arrives damaged, please contact us immediately with photos of the damaged item and packaging. We will review the issue and arrange a suitable solution.

Contact Us

If you have any questions regarding this Shipping Policy, please contact our customer support team.

Email: [email protected]

US Office Address: 3400 Oak Grove Ave Ste 300, Dallas, TX 75204