Payments Policy
At Rugwix, we aim to provide a secure and convenient payment experience for all customers. This Payments Policy outlines the accepted payment methods and general payment terms when placing an order on our website.
Accepted Payment Methods
We accept several secure payment methods to ensure a smooth checkout experience, including:
Credit Cards (Visa, MasterCard, American Express, Discover)
Debit Cards
PayPal
All payments are processed through secure and trusted payment gateways.
Payment Security
Your payment information is handled with strict security measures. Transactions are encrypted using industry-standard security technology to protect your personal and financial information.
Rugwix does not store or have access to your full credit card details.
Payment Authorization
When you place an order, your payment method will be authorized and charged at the time of purchase.
If the payment cannot be authorized or completed, the order will not be processed.
Currency
All prices listed on our website are displayed in U.S. Dollars (USD) unless otherwise specified.
If you are purchasing from another country, your bank or payment provider may apply currency conversion fees according to their policies.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email with the details of your purchase.
If you do not receive a confirmation email, please check your spam folder or contact our support team.
Fraud Prevention
To protect our customers and our business from fraud, we reserve the right to review and verify payments. In some cases, we may request additional information before approving and processing an order.
Orders suspected of fraudulent activity may be delayed, canceled, or refunded.
Payment Issues
If your payment is declined or you experience problems during checkout, please try the following:
Verify your card details
Ensure sufficient funds are available
Contact your bank or payment provider
You may also contact our support team for assistance.
Contact Us
If you have any questions about payments or billing, please contact our customer support team for assistance.
Email: [email protected]
US Office Address: 3400 Oak Grove Ave Ste 300, Dallas, TX 75204
Working Hours: Mon – Fri: 08:00 – 17:00 (PST).
